Question…Comment…Concern…Complaint? (QCCC)

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Got something you need help with but don’t know who to contact? Simply email Rich Roberts, our Property Manager, at: richardr@hmcmgt.com

If he doesn’t know – he’ll find out. (That’s why we pay him the BIG BUCK!) If your QCCC needs to be passed along to someone else for resolution he’ll do it!

3 Responses to “Question…Comment…Concern…Complaint? (QCCC)”

  1. Katy Otsuji Says:
    November 21st, 2019 at 11:33 am

    Hi – I haven’t been in the clubhouse for a while – it looks nice and clean – however, the treadmill was not working. I did not see a power chord plugged in and could not get it to start. Is it broken or am I just not working it right?
    I would like to make a suggestion for new equipment when it is time – what about a spinning bike? or a new upright bike. I really liked the old bike and used it a lot. The recumbent bike is good for some people but does not work for me.
    Thanks for your help and I look forward to your reply.
    Aloha – Katy Otsuji

  2. dpoppe Says:
    November 21st, 2019 at 12:46 pm

    Aloha,

    Your concern / suggestion has been forwarded to the Board & Rich, our property manager.

    dave, web-site guy

  3. dpoppe Says:
    November 21st, 2019 at 1:25 pm

    Thanks Katy, so glad you had the opportunity to go over to the clubhouse. Unfortunately we have had some damage to all of the equipment lately. We had recently replaced the treadmill and found it one day with the power cord pulled out from the machine and had to order a replacement part. The elliptical we had was not working and a replacement is on order now. The recumbent bike also has a broken part and that part is on order. We will keep you in mind when it is time to replace machines the next time – but hopefully that’s not as soon as we had to do it this time! We are also looking into ways to keep the equipment accessible to residents but more secure at the same time. We hope to have a newsletter out shortly with this and much more information.

    Thanks!

    Stephanie Rogers

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